Right of withdrawal
Consumers have a fourteen-day withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must inform us
Kerber & Lampe GmbH
65779 Kelkheim, Germany
Phone: +49 (0)6195 – 9942-0
Fax: +49 (0)6195 – 9942-40
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
Model withdrawal form
To [here the name, address and, if applicable, the fax number and e-mail address of the entrepreneur to be inserted by the entrepreneur]:
? I/we hereby revoke () that of me / us () concluded contract for the purchase of the following goods () / the provision of the following service ()
? Ordered on ()/received at ()
? Name of consumer(s)
? Address of consumer(s)
? Signature of consumer(s) (only if notification is on paper)
(*) Delete where inapplicable
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of withdrawal:
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. We bear the costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the supply of goods that can spoil quickly or whose use-by date would quickly expire, contracts for the supply of sealed goods that are subject to health or safety reasons
are not suitable for return due to hygiene if their seal has been removed after delivery,
Contracts for the delivery of goods if these were inseparably mixed with other goods after delivery due to their nature, contracts for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but no earlier than 30 days after
conclusion of the contract and whose current value depends on fluctuations in the market on which the entrepreneur
has no influence
Contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been broken after delivery,
contracts for the delivery of newspapers,
Magazines or magazines with the exception
of subscription contracts
Return costs / shipping costs for returns:
Unless otherwise agreed, return costs are to be borne by the buyer.